Privacy Policy

1. Introduction

OKBet 7 ("we," "us," "our," or "the Platform") operates the online gaming and sports betting platform accessible at okbet-7.net and through the OKBet 7 mobile application. As a platform serving Filipino players, OKBet 7 takes its obligations under Philippine data protection law seriously and is committed to handling your personal information with transparency, integrity, and care.

This Privacy Policy applies to all personal data collected by OKBet 7 through the website, the mobile application, customer support interactions, and any other channel through which you interact with OKBet 7. It applies to all registered account holders, visitors browsing without an account, and individuals who contact OKBet 7 support.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which contain additional information relevant to your use of the OKBet 7 platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, OKBet 7 is the personal information controller in respect of the data collected through the okbet-7.net platform and the OKBet 7 mobile application.

OKBet 7 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws and for handling data subject requests and complaints. Contact details for the OKBet 7 DPO are provided in Section 14 of this Privacy Policy.

Where OKBet 7 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and game software suppliers — those providers act as personal information processors and are bound by data processing agreements that require them to handle your data in accordance with this Privacy Policy and applicable law.

3. Data We Collect

OKBet 7 collects personal data in the following categories:

3.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — must be 21 or older)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)
• Government-issued identification document number and type (e.g., Philippine passport, SSS ID, PhilSys ID)

3.2 Financial Data

• GCash or PayMaya account number (mobile number)
• Bank account details (BDO, BPI, Metrobank, or other supported banks) where provided for withdrawal purposes
• Transaction history, including deposit amounts, withdrawal amounts, and dates

3.3 Gaming Activity Data

• Game session history, including games played, bets placed, and outcomes
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

3.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Session timestamps and duration
• Cookie identifiers and similar tracking data (see Section 9)

3.5 Communications Data

• Records of customer support interactions, including chat transcripts and email correspondence
• Feedback, complaints, and dispute records

OKBet 7 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. OKBet 7 does not collect biometric data, health information, or political opinions.

4. How We Use Your Data

OKBet 7 uses the personal data it collects for the following purposes:

OKBet 7 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

5. Legal Basis for Processing

OKBet 7 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and OKBet 7, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulatory requirements, anti-money laundering obligations, and tax reporting requirements.
• Legitimate interests: Processing necessary for OKBet 7's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including the sending of promotional communications. You may withdraw consent at any time by contacting OKBet 7 support or updating your account notification preferences.

6. Data Sharing & Disclosure

OKBet 7 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. OKBet 7 may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged to verify the identity and age of OKBet 7 account holders.
• Game software providers: Licensed game suppliers whose software is integrated into the OKBet 7 platform, to the extent necessary for game operation and integrity monitoring.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law or regulatory direction.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• Anti-fraud and AML service providers: Third-party providers engaged to assist OKBet 7 in detecting and preventing fraud and money laundering.
• IT and cloud infrastructure providers: Hosting, database, and security service providers engaged to operate and maintain the OKBet 7 platform infrastructure.

All third-party service providers engaged by OKBet 7 are required to process your personal data only in accordance with OKBet 7's instructions and applicable data protection law. OKBet 7 does not permit its service providers to use your personal data for their own purposes.

7. Data Retention

OKBet 7 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and Philippine anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• Gaming activity records: Retained for a minimum of three (3) years from the date of the activity.
• Customer support records: Retained for a minimum of two (2) years from the date of the interaction.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

When personal data is no longer required for any of the above purposes, OKBet 7 will securely delete or anonymize it in accordance with its data retention and disposal procedures.

8. Data Security

OKBet 7 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the OKBet 7 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information and government ID details, is encrypted using AES-256 encryption.
• Access controls: Access to personal data within OKBet 7 is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication: OKBet 7 supports and encourages the use of two-factor authentication (2FA) for all account holders to protect against unauthorized account access.
• Regular security audits: OKBet 7 conducts regular security assessments and penetration testing of its platform infrastructure.
• Incident response: OKBet 7 maintains a data breach response procedure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, OKBet 7 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

While OKBet 7 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. You are responsible for keeping your OKBet 7 account credentials confidential and for notifying OKBet 7 immediately if you suspect unauthorized access to your account.

9. Cookies & Tracking Technologies

OKBet 7 uses cookies and similar tracking technologies on the okbet-7.net website and in the OKBet 7 mobile application. Cookies are small text files stored on your device that help OKBet 7 recognize you, remember your preferences, and improve your experience on the platform.

OKBet 7 uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the OKBet 7 platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics cookies: These cookies collect aggregated, anonymized information about how users interact with the OKBet 7 platform, helping us understand usage patterns and improve the platform. You may opt out of analytics cookies by adjusting your browser settings.
• Session cookies: Temporary cookies that are deleted when you close your browser, used to maintain your session while you are logged in to OKBet 7.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the OKBet 7 platform. OKBet 7 does not use third-party advertising cookies or share cookie data with advertising networks.

10. Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by OKBet 7:

• Right to be informed: You have the right to be informed about how OKBet 7 collects and processes your personal data, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data OKBet 7 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data OKBet 7 holds about you. You may update certain account information directly through your OKBet 7 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to OKBet 7's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data where OKBet 7 relies on legitimate interests as the legal basis for processing, and where you believe your rights and interests override those legitimate interests.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to OKBet 7 in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where OKBet 7 processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe OKBet 7 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact the OKBet 7 Data Protection Officer using the contact details provided in Section 14. OKBet 7 will respond to all valid data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

11. Protection of Minors

The OKBet 7 platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. OKBet 7 does not knowingly collect personal data from individuals under the age of 21.

All OKBet 7 accounts are subject to mandatory age verification before real-money play is enabled. Where OKBet 7 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, OKBet 7 will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and report the matter to the relevant regulatory authority where required.

If you are a parent or guardian and believe that your child has registered an OKBet 7 account or provided personal data to OKBet 7, please contact our support team immediately using the contact details in Section 14.

12. International Data Transfers

OKBet 7 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where OKBet 7 engages cloud infrastructure providers or game software suppliers whose servers are located abroad.

Where personal data is transferred outside the Philippines, OKBet 7 ensures that appropriate safeguards are in place to protect your data, including:

• Transferring data only to countries that the National Privacy Commission has determined provide an adequate level of data protection; or
• Implementing standard contractual clauses or other approved transfer mechanisms that require the recipient to protect your personal data to a standard equivalent to that required under Philippine law.

By using the OKBet 7 platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of OKBet 7 services, subject to the safeguards described above.

13. Policy Amendments

OKBet 7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, OKBet 7 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how OKBet 7 protects your personal data. Your continued use of the OKBet 7 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not accept the updated Privacy Policy, you must cease using the OKBet 7 platform and may request account closure as described in our Terms & Conditions.

14. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way OKBet 7 handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — OKBet 7
Email: [email protected]

Please note that the email address above is provided as plain text for reference. For account-specific privacy requests, please log in to your OKBet 7 account and submit your request through the in-platform support chat for faster processing.

If you are not satisfied with OKBet 7's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through official Philippine government channels.

For additional information about your rights and obligations as an OKBet 7 user, please review our Terms & Conditions and Responsible Gaming policy.